Georgia Natural Gas FAQ
Answers to common questions about natural gas service in Georgia.
Is New Services a natural gas provider?
No. New Services is an independent agent. We help you understand available options and connect you with the appropriate provider's enrollment page. We are not affiliated with Georgia Natural Gas® (GNG), XOOM Energy, or Gas South.
Can I choose my natural gas provider in Georgia?
In deregulated Georgia service areas, you can often choose your natural gas provider from certified marketers. An independent agent can help you understand what's available in your area.
Is a deposit required for natural gas service in Georgia?
Deposit requirements vary by provider and your credit. The Georgia PSC lists Gas South with 'No deposit required,' while other marketers may base deposits on credit. Your agent can help you understand what applies to you.
How do I start natural gas service at a new home?
Fill out our quote form with your address and desired start date. An independent agent will contact you, explain available options, and guide you to the correct provider enrollment page.
Can I switch natural gas providers?
In many Georgia service areas, yes. An agent can help you compare what's currently available and walk you through the switching process.
Does New Services collect my gas bill payment?
No. New Services does not collect utility payments. Our Pay My Gas Bill page redirects you to your provider's official payment portal, where you complete the transaction securely.
How long does it take to turn on gas service?
Timelines vary by provider and situation. Starting service at a new address may take a few business days. Your agent can help set expectations based on your specific situation.
Do you help businesses, or just homes?
Both. We help residential customers (homeowners, renters, landlords) and commercial customers (restaurants, offices, warehouses, rental properties and more) explore available natural gas options.
Still have questions? Speak to an agent — we're happy to help.
Ready to explore your natural gas options?
Speak with an independent agent who can walk you through available plans and help you reach the right provider.